---
title: PQRSF
description: Improve our moving and relocation services by sharing your feedback. Register your inquiries, complaints, and suggestions. We value your opinion and strive for continuous improvement. Contact our customer service at 3214509481.
---

[  WhatsApp Line +57 310 2571800](https://api.whatsapp.com/send?phone=573102571800&text=Hola%20estoy%20interesado%20en%20sus%20servicios%20de%20reubicaci%C3%B3n)  .  [contactus@abcmovingrelo.co   ](mailto:contactus@abcmovingrelo.co)

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MOVING & RELOCATION

# Management Of Requests, Complaints And Claims

 

There is always an opportunity to improve the quality of our service and the relationship with our Clients. That's why we have this mailbox where you can register your requests, complaints, claims or suggestions.

## In this section, you can file, track, and consult the reports of your PQRSF.

At ABC, we value your feedback. Listening to you allows us to continuously improve our services, address your concerns in a timely manner, and strengthen the experience we provide. Under our commitment to transparency and continuous improvement, we closely monitor and follow up on every PQRSF we receive.

**What does PQRSF mean?**

**P – Petitions:** Requests for information or service-related inquiries.  
**Q – Complaints:** Expressions of dissatisfaction regarding the service received or a specific process.  
**R – Claims:** Formal requests submitted when a service was not delivered as agreed and may require financial compensation.  
**S – Suggestions:** Ideas or recommendations that help us improve and evolve.  
**F – Compliments:** Recognition of our team for a positive experience or outstanding service.

Your participation is essential for our continued growth and for delivering an even better service experience.

Below, we describe each option in detail to facilitate its submission.

### [Customer service +57 (321) 450-9481.](https://api.whatsapp.com/send?phone=573214509481&text=Hola,quiero%20registrar%20una%20PQR)

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**Main office:**

Street 24 # 95 -12 bg.45-46  
Portos Industrial Park  
Bogotá, Colombia

 

### ABOUT US

- [Who we are](https://abcmovingrelo.co/en/about-us?hsLang=en)
- [Certifications](https://abcmovingrelo.co/en/associations-and-certifications?hsLang=en)
- [Politics](https://abcmovingrelo.co/en/policies?hsLang=en)
- [PQRSF](https://abcmovingrelo.co/en/pqr)

### GLOBAL MOBILITY

- [Relocation](https://abcmovingrelo.co/en/relocation-or-relocation?hsLang=en)
- [Moves](https://abcmovingrelo.co/en/about-removals?hsLang=en)
- [Immigration Services and Procedures.](https://abcmovingrelo.co/en/about-inmigration?hsLang=en)

### MINISTORAGE

- [About Ministorage](https://abcmovingrelo.co/en/mini-warehouses?hsLang=en)

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